Privacy Policy

Last updated: April 23, 2025

Introduction

At QFLOO AI ("QFLOO", "we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workflow automation platform and related services, including integrations with third-party services like Google Workspace.

Information We Collect

Personal Information

  • Name and contact details (such as email address and phone number)
  • Account credentials
  • Billing and payment details
  • Company information

Usage Data

  • Interactions with the platform
  • Preferences and settings
  • Logs and metadata

Third-Party Data

Information accessed through Google APIs, including user profile info, calendar data, email content, and contacts, depending on the scopes granted

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process transactions and manage your account
  • To respond to customer service requests and provide support
  • To communicate updates, offers, and administrative messages
  • To analyze platform usage and performance
  • To enhance security and prevent fraud

Google API Access and Data Use

QFLOO uses Google APIs to integrate with your Google Calendar and Gmail, enabling features like event scheduling, email reminders, and rescheduling capabilities through our tools such as Calendex and MailPilot.

We request the following sensitive and restricted Google scopes to provide these functionalities:

Google Calendar Scopes

To view, create, modify, and delete calendar events, and access calendar metadata such as availability and time zones.

Gmail Scopes

To draft, send, and manage emails related to scheduled events, such as confirmations, updates, and follow-ups.

These scopes are only used to perform actions explicitly initiated by the user within QFLOO's platform. We do not use this data to train AI models, and we do not share, sell, or transfer Google user data to third parties without explicit user consent, except as required by law or for secure service operations.

Our use of Google APIs and user data fully complies with the Google API Services User Data Policy, including the Limited Use requirements.

Data Retention

We retain personal and Google user data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time.

Data Security

We employ robust measures to protect your information, including:

End-to-end encryption during transmission
Secure storage of all sensitive data
Regular security assessments and audits
Access controls and monitoring
Compliance with industry standards

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to any inaccurate data
Request deletion of your data
Opt-out of marketing communications
Export your data

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us:

7-6-369 Sanjeev Nagar 2nd Line, Guntur, Andhra Pradesh 522002